jannymerchant
New Member
It can be highly stressful when patients are faced with billing disputes. In these cases, equip your staff with regular training addressing frequent mistakes, as well as schemes for coding updates. Consider teaming up with renowned medical billing services – their knowledge will help you to detect mistakes long before submitting the claims. When coming to the conflict, make sure that you are clear in your speeches. Use the time to listen to the patient's worries and during billing make an effort to use words that a patient can comfortably understand. Through integrating preventive measures and patient-focused interaction, it will be possible to pursue claims constructively and have a good relationship with patients.