UPS is known for its reliable delivery services, but like any courier company, there are times when packages can be delayed or even lost. If a package goes missing, UPS has a structured process to help locate it. The first step for customers is to track the package using the provided tracking number. If the status doesn’t update or shows as lost, the next step is to file a claim with UPS.
UPS tracking allows customers to file a lost package claim online. Once the claim is submitted, UPS will investigate by tracking the package’s last known location and contacting the facilities involved. This process may take a few days, depending on the complexity of the situation.
In most cases, UPS can locate the missing package and deliver it. If UPS is unable to find the package, customers may be eligible for reimbursement, provided the shipment was insured or met the terms of UPS’s liability coverage.
UPS tracking allows customers to file a lost package claim online. Once the claim is submitted, UPS will investigate by tracking the package’s last known location and contacting the facilities involved. This process may take a few days, depending on the complexity of the situation.
In most cases, UPS can locate the missing package and deliver it. If UPS is unable to find the package, customers may be eligible for reimbursement, provided the shipment was insured or met the terms of UPS’s liability coverage.